Data Deletion Instructions

If you have submitted a form on this website (consultation, quotation, buy/renew, or general contact), your details are stored as a lead record in our Bitrix24 CRM so our team can follow up with you. You can ask us to delete this information at any time.

How to request deletion

Send a deletion request to hello@automiq24.com from the email address you used when submitting the form, or contact us at +971 50 736 0108. Please include your full name and, if possible, the approximate date you submitted a form, so we can locate the correct record.

What happens next

• We will confirm receipt of your request.
• We will locate and delete (or anonymise, where deletion is not technically possible without affecting related business records) your lead record in our Bitrix24 CRM.
• We will confirm once the deletion has been completed, typically within a reasonable timeframe of receiving a verifiable request.

What this does not cover

This process covers personal data you submitted through our website forms. It does not cover standard technical server logs retained briefly by our hosting provider for security and operational purposes, which are not linked to a CRM record and are retained only for a limited period as described in our Privacy Policy. If you have contacted us via WhatsApp, deleting that conversation is managed through WhatsApp directly, not by us.

Questions

If you have any questions about this process, contact us at hello@automiq24.com.