Automiq24
Custom Integrations

Bitrix24, connected to everything else you run.

We build the API work, webhooks, and custom applications that connect Bitrix24 to your existing systems — engineered with the same reliability standards you'd expect from any production integration.

What We Build

Integration work we deliver

REST API & Webhook Development

Custom endpoints and webhook handlers that connect Bitrix24 to any system with an API.

WhatsApp & Telephony

WhatsApp Business and cloud/on-premise telephony connected into the CRM timeline.

Meta Lead Integrations

Facebook and Instagram lead ads captured into Bitrix24 as leads in real time.

Property Portal Workflows

Custom workflows that bring portal enquiries and listing activity into your CRM.

ERP, Accounting & Payments

Bitrix24 kept in sync with the ERP, accounting, and payment systems that run your business.

Custom Bitrix24 Applications

Purpose-built apps and widgets inside Bitrix24 for workflows the platform doesn't cover natively.

Data Synchronisation & Migration

Ongoing sync between Bitrix24 and other systems, or a one-time migration of historical data.

Monitoring & Reliability

Retries, structured logging, idempotency, and security review built into every integration we ship.

Delivery Process

How we scope and ship integrations

We follow the same methodology as a full implementation, adapted to integration projects — discovery of the systems and APIs involved, solution design, build, testing, and go-live support.

  1. 01

    Discovery

    We map your current sales, operations, or leasing process, identify where leads and data live today, and clarify what success looks like before any configuration begins.

  2. 02

    Solution Design

    We design the Bitrix24 pipeline structure, automation rules, permissions, and integration scope against your actual workflow — not a generic template.

  3. 03

    Configuration & Development

    We build the CRM structure, custom fields, automation, dashboards, and any custom integrations or applications defined in the solution design.

  4. 04

    Migration & Testing

    Existing data is migrated and mapped into the new structure, and the full workflow is tested end-to-end before anyone starts using it for real business.

  5. 05

    Training & Go-Live

    Your team is trained on the parts of Bitrix24 relevant to their role, and we support the transition as day-to-day work moves onto the new system.

  6. 06

    Optimisation & Support

    Once live, we monitor adoption, refine automation based on real usage, and remain available for ongoing support, upgrades, and licence renewals.

A note on third-party dependencies: every integration depends on the availability, rate limits, and terms of the third-party API or system involved (Meta, telephony providers, property portals, ERP vendors, and so on). We design for graceful failure and retries, but cannot guarantee uptime or behaviour of systems outside our control.

Engineering Standards

Built to keep running

Retries with backoff for transient failures
Structured, secret-free logging for troubleshooting
Idempotency to prevent duplicate records
Timeouts and error handling on every external call
Security review of credentials and data handling
Monitoring so failures are visible, not silent
FAQ

Integration questions

Have a system you need connected to Bitrix24?

Tell us what you're working with and we'll scope the integration.